NoodlefishCrafts's Shop Policies


Payment

Must be received within 7 days of buying the item. If after 7 days payment is not received the item will be relisted.


UK Customers: I accept PayPal and personal cheques.


Overseas Customers:I accept PayPal only.



Shipping

I always give a discount on postage for multiple purchases paid for at the same time. All items are well packaged, wrapped in tissue paper and posted in padded envelopes. I dispatch within 3 days of payment clearing, please allow time for cheques to clear.


***ALL CUSTOMERS:******As of April 6th 2009***Due to the increase in price set by Royal Mail there has been an alteration to my postage costs. This is in line with the changes made by Royal Mail. **********************************************************


UK Customers


I post by R.M.1st class and obtain a certificate of posting. I cannot be held responsible for items lost or damaged in the post, it is the buyers responsibility to request Recorded or Special delivery.


Overseas Customers


All items are posted International signed for. It can take several days for delivery, please allow 1-2 weeks. All customs, duty and international taxes are the responsibility of the buyer. Packages that are refused due to duty and customs fees will not be refunded. Also I do not post to PO boxes


Returns

I am sure that you will be delighted with your purchase, but if your are unhappy for any reason and wish to return it please contact me straight away via my email account or through Coriandr to discuss a refund/exchange. Items must be returned, unused to qualify for a refund. Until the items reach me they remain your responsibility. Therefore please use a postal service which will insure you for the value of the items and acquire a proof of postage. I will refund the cost of the item(s), however, all shipping costs (original and return) are non refundable.


Before considering returning a purchase please do contact me as I may be able to help you without you having to post the item back


Additional

Copyright


All the work in my Coriandr shop is designed and handmade by me and is the copyright of Noodlefish Crafts. Items purchased from my shop are for personal use only and may not be resold, reproduced or copied at any time.



Additional Information


I aim to represent each item for sale as precisely as possible through detailed descriptions, photograph’s and dimension’s. I have made every effort to display as accurately as possible the colours of my products that appear in my shop. However, please be aware that the actual product colours may differ slightly to the onscreen colour, as monitor colours vary from one computer to another