digtheearth's Shop Policies


Payment

I only accept payment by PayPal please. All items must be paid for prior to dispatch.


Shipping

All my orders are sent via Royal Mail. Items within the UK are sent First Class, International orders are sent via Airmail. If you require insurance or wish to have a signed for service, please contact me before you place your order, any additional fees for these services will be charged to you at cost. Customers must pay any additional local taxes or import duties not covered by the standard service offered by the Royal Mail. I cannot be held responsible for any items lost in the post, but I always obtain proof of posting. If your item is lost or does not arrive I will always organise a refund from the Royal Mail on your behalf.


Additional

I am happy to consider custom orders and wholesale requests, please contact me!